Nexily
All case studies
Healthcare

Northwind Health

Launched a HIPAA-ready patient portal in under 90 days.

87 days
Time to launch
68%
Patient portal adoption
-41%
Support call volume

The challenge

Northwind Health needed a patient portal for appointment scheduling and secure messaging, but their existing systems weren't built for the compliance requirements healthcare demands, and their timeline was tight.

The solution

We built the portal on Nexily CMS and Nexily Support with a compliance-first architecture: encrypted messaging, role-scoped access to patient records, and a full audit trail on every record access — reviewed and signed off before launch.

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